Case StudyTourism Cross Cultural Marketing

Virgin Australia Building a WeChat Audience

Bastion Asia was asked to leverage the sponsorship to increase Virgin Australia's brand awareness and presence on its WeChat, which we had just set up for the airline in addition to its Weibo.

Industry

Tourism

Services

Cross Cultural Marketing

Expertise

In order to increase awareness of its new Hong Kong routes among local Chinese audiences, Virgin Australia sponsored Hong Kong’s most recognised singer Jacky Cheung’s Australian tour. Bastion Asia was asked to leverage the sponsorship to increase the brand’s awareness and presence on its WeChat, which we had just set up for the airline in addition to its Weibo. Taking inspiration from Jacky Cheung’s best-known song ‘With You All The Way’, Bastion Asia created an innovative WeChat campaign. The campaign paired some of the singer’s best-loved songs with the idea that travel creates unparalleled memories. Specifically, WeChat followers were asked to share their memories to the soundtrack of Jacky’s music, driving the message to create new memories with Virgin Australia. Our WeChat competition to win flight and concert tickets aimed to build WeChat audience share for further marketing opportunities. We engaged nine influential WeChat channels to promote the campaign, while also crafting a media plan comprising WeChat paid advertorials, WeChat Group promotions and WeChat Influencer Moments to maximise campaign results. Through this integrated approach, the airline’s WeChat account grew from 155 to 4,336 followers (over 2600% increase). They also deepened their engagement with Chinese audiences in a way that was both typically Virgin Australia with distinctly Chinese characteristics.

Results

4,336

WeChat Followers

2,600%

WeChat Growth

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